Terms & Conditions | Business Builders Club

Terms & Conditions

Membership Agreement — effective from March 2026

Effective from: March 2026

Between: Business Builders Club Ltd, represented by Jake Stott & Aiden Pattison, Europa Business Park 67, Bird Hall Lane, Cheadle Heath, Stockport SK3 0XA (“the Provider”)

And: The undersigned individual or business entity (“the Member”)

1. Definitions & Interpretation

1.1 In this Agreement, the following terms shall have the meanings set out below unless the context requires otherwise:

2. Formation of Agreement

2.1 This Agreement is formed when the Member signs this document (physically or electronically) and the Provider’s first payment is successfully collected. Both conditions must be met for the Agreement to be binding.

2.2 By signing this Agreement, the Member confirms they have read, understood, and agree to be bound by these Terms & Conditions in full.

2.3 The Member confirms they are at least 18 years of age and have the legal authority to enter into this Agreement, whether on their own behalf or on behalf of a business entity.

2.4 This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements, whether written or oral.

3. Membership Packages & Service Entitlements

3.1 The Provider offers three distinct Membership Packages. The specific services included in each Package are set out in Schedule 1 (attached) and summarised below. The Member is entitled only to the services included within their chosen Package.

3.2 The Member acknowledges and agrees that each Package is a separate and distinct offering. Services not listed under the Member’s chosen Package are expressly excluded and may only be accessed by upgrading to a higher-tier Package.

3.3 The Provider reserves the right to refuse requests for services, support, or access that falls outside the scope of the Member’s chosen Package. Such refusal does not constitute a breach of this Agreement.

3.4 Foundation Package — £150 per month + VAT

Includes:

  • Access to the complete business system for the Member’s own use
  • Access to the training portal and on-demand video library
  • Weekly live training session (delivered every Thursday morning, approximately 30–40 minutes plus Q&A)
  • Online portal support for technical queries
  • Pre-built automation frameworks, process templates, and client journey mapping tools

Expressly does not include:

  • Live consulting calls
  • Direct strategic advice or one-to-one business guidance
  • Community group access
  • In-person events or mastermind sessions
  • Any services listed under the Control or Inner Circle Packages

3.5 Control Package — £300 per month + VAT

Includes everything in the Foundation Package, plus:

  • A weekly 1.5-hour live consulting call (delivered every Thursday)
  • Real-time problem-solving on system, process, marketing, and business challenges
  • Consulting call recordings uploaded to the Member’s portal
  • Access to packaging, pricing, lead generation, and sales frameworks
  • Community group access for peer accountability and support

Expressly does not include:

  • In-person events or mastermind sessions
  • One-to-one consulting outside of the group call format
  • Any services listed exclusively under the Inner Circle Package

3.6 Inner Circle Package — £600 per month + VAT

Includes everything in the Foundation and Control Packages, plus:

  • Access to a monthly one-day in-person event at the Provider’s premises (the “Mastermind Room”)
  • Face-to-face strategy sessions, hands-on problem-solving, and implementation support
  • Small-group format for deeper, more personalised guidance

Expressly does not include:

  • Unlimited one-to-one consulting outside of scheduled sessions
  • Done-for-you services (the Provider provides guidance and frameworks, not execution)
  • Any services not explicitly listed in this clause or Schedule 1

3.7 The Provider may update, improve, or modify the content, format, or delivery of any Membership Package from time to time. The Provider will give reasonable notice of any material changes. Minor operational changes (such as session timing adjustments) may be made without notice.

3.8 System Only Access — £100 per month (inclusive of VAT)

3.8.1 System Only Access is not a Membership Package. It is a reduced-scope access option available exclusively to existing or former Members who wish to retain access to the business system without any training, support, community, or live session entitlements.

3.8.2 System Only Access is available only as a downgrade from an existing Membership Package after the Initial Term has been completed. It is not available to new sign-ups or as an entry-level offering.

3.8.3 System Only Access includes: access to the business system for the Member’s own use. System Only Access expressly does not include: training portal or video library access; weekly live training sessions; consulting calls; community group access; in-person events; online portal support; automation frameworks, templates, or any other resources; or any service or benefit included in the Foundation, Control, or Inner Circle Packages.

3.8.4 The fee for System Only Access is £100 per month inclusive of VAT. This is a rolling monthly arrangement with no minimum term. Either party may terminate System Only Access by giving 30 days’ written notice.

3.8.5 A Member on System Only Access may upgrade to any Membership Package at any time. A new 12-month Initial Term will commence from the date of the upgrade.

3.9 Performance Promise

3.9.1 The Provider offers the following performance promise to eligible Members: that by following the Programme, the Member can expect to double their revenue while reducing the time spent working in their business by half.

3.9.2 This promise is conditional upon the Member satisfying all of the following requirements: (a) Attending all scheduled live sessions available under the Member’s chosen Package; (b) Completing all training modules within the Academy; (c) Implementing the strategies, systems, and frameworks provided by the Provider; and (d) Remaining an active Member for the full duration of the Initial Term.

3.9.3 The Provider accepts no liability for any failure to achieve the outcomes described in clause 3.9.1 where the Member has not met all of the conditions set out in clause 3.9.2. Results depend entirely on the Member’s own effort, implementation, and business circumstances.

3.9.4 It is the Member’s sole responsibility to attend all scheduled sessions available under their chosen Package. The Provider is not obligated to reschedule, repeat, or provide alternative delivery of any session the Member fails to attend. Missed sessions do not entitle the Member to a refund, fee reduction, credit, or extension of the Initial Term.

3.9.5 The performance promise set out in this clause is an aspirational statement of what the Provider believes is achievable for Members who fully engage with the Programme. It does not constitute a guarantee of specific results and shall not be construed as such for the purposes of any claim under this Agreement or at law.

3.10 Session Calendar & Holiday Breaks

3.10.1 The Provider delivers approximately 42 live sessions per calendar year. Sessions follow a published calendar broadly aligned with school term times and are not held during designated holiday periods.

3.10.2 The session calendar will be communicated to Members at the start of each calendar year and is available via the Provider’s shared calendar links. The Provider reserves the right to update the session calendar with reasonable notice.

3.10.3 Holiday breaks do not reduce the Member’s Monthly Fee or entitle the Member to any refund, credit, fee reduction, or extension of the Initial Term. The Monthly Fee remains payable in full during all holiday periods.

3.10.4 Consulting Calls (where applicable to the Member’s Package) follow the same session calendar as Live Training. Approximately 42 Consulting Calls are delivered per calendar year.

4. Fees, Payment & Billing

4.1 The Monthly Fee for each Membership Package is as follows:

Package Monthly Fee (excl. VAT) Monthly Fee (incl. VAT)
Foundation £150.00 £180.00
Control £300.00 £360.00
Inner Circle £600.00 £720.00
System Only (downgrade only) £100.00 (inc. VAT)

4.2 All fees are quoted exclusive of VAT. VAT is charged at the prevailing rate (currently 20%) and is payable in addition to the Monthly Fee.

4.3 Payment is collected monthly in advance via Stripe on the anniversary of the Membership Start Date. The Member authorises recurring payments for the duration of this Agreement.

4.4 The Member is responsible for ensuring that valid payment details are maintained at all times. If a payment fails, the Provider will attempt to collect the outstanding amount. If payment remains outstanding for more than 7 days, the Provider reserves the right to suspend access to all services until the balance is cleared.

4.5 If payment remains outstanding for more than 14 days, the Provider reserves the right to terminate the Membership. Termination under this clause does not release the Member from their obligation to pay the remaining balance of the Initial Term (see clause 5).

4.6 The Provider reserves the right to review and adjust pricing at the end of the Initial Term or any subsequent renewal period. The Member will be given at least 30 days’ written notice before any price change takes effect before their renewal date.

Debt Recovery & Legal Proceedings

4.7 If any fees remain outstanding (whether during the term or following termination) and the Member fails to settle the balance within 28 days of a formal written demand from the Provider (a “Letter Before Action”), the Provider reserves the right to commence legal proceedings to recover the outstanding debt, including but not limited to issuing a claim through the County Court.

4.8 The Member acknowledges that any County Court Judgment (CCJ) obtained against them will be recorded on their credit file for a period of six years and may adversely affect their ability to obtain credit, mortgages, finance, or other financial products.

4.9 In the event that legal proceedings are commenced, the Member shall be liable for all reasonable costs incurred by the Provider in recovering the outstanding debt, including but not limited to court fees, legal fees, debt recovery agency costs, and statutory interest charged under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate.

4.10 The Provider may, at its discretion, instruct a third-party debt recovery agency or solicitor to pursue the outstanding balance on its behalf. Any costs incurred in doing so shall be added to the Member’s outstanding balance.

5. Term, Commitment & Cancellation

5.1 This Agreement is for a minimum period of 12 months from the Membership Start Date (“the Initial Term”). The Member commits to the full 12-month term and agrees to pay all Monthly Fees for the duration of the Initial Term.

5.2 The Member acknowledges that this is a fixed-term commitment. Early cancellation by the Member does not release them from the obligation to pay the remaining Monthly Fees for the balance of the Initial Term.

5.3 If the Member wishes to cancel before the end of the Initial Term, they must provide written notice to the Provider. The Member will remain liable for all outstanding Monthly Fees for the remainder of the Initial Term, which may be collected as a single lump sum or continued as monthly payments at the Provider’s discretion.

5.4 At the end of the Initial Term, this Agreement will automatically renew on a rolling monthly basis unless either party gives at least 30 days’ written notice of termination before the next billing date.

5.5 The Member may upgrade their Membership Package at any time during the term by contacting the Provider. The new Monthly Fee will apply from the next billing date. Upgrading does not reset the Initial Term.

5.6 Downgrading to a lower-tier Package during the Initial Term is not permitted. After the Initial Term, the Member may downgrade to a lower-tier Package or to System Only Access (see clause 3.8) by giving 30 days’ written notice. Access to the higher-tier services will cease at the end of the current billing period.

5.7 If the Member downgrades to System Only Access, the 12-month minimum commitment no longer applies and the arrangement continues on a rolling monthly basis as described in clause 3.8.4.

6. Provider’s Right to Terminate

6.1 The Provider reserves the right to terminate this Agreement immediately and without refund if the Member:

6.2 In the event of termination under clause 6.1, the Member remains liable for all outstanding fees for the remainder of the Initial Term.

6.3 The Provider may also terminate this Agreement at any time by giving 30 days’ written notice, in which case the Member will receive a pro-rata refund of any fees paid in advance for the period after termination takes effect.

7. Cooling-Off Period

7.1 If the Member is a consumer (an individual acting for purposes outside their trade, business, or profession), they are entitled to a 14-day cooling-off period from the Membership Start Date, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7.2 To exercise this right, the Member must notify the Provider in writing within 14 days of the Membership Start Date. The Provider will issue a full refund of any fees paid, less a proportionate amount for any services already accessed or consumed during the cooling-off period.

7.3 By accessing the Portal, attending any live sessions, or using any services during the cooling-off period, the Member acknowledges that services have begun with their express consent and that they may lose part or all of their right to a full refund proportionate to the services consumed.

8. Confidentiality

8.1 The Member agrees to keep confidential all information shared by the Provider, other Members, and any third parties during live sessions, consulting calls, in-person events, and within the community group.

8.2 The Member shall not disclose, share, or use any confidential information for any purpose other than their own business development within the Programme.

8.3 This obligation of confidentiality shall survive the termination of this Agreement and continue indefinitely.

9. Intellectual Property

9.1 All materials, content, templates, frameworks, training videos, recordings, systems, and resources provided by the Provider remain the exclusive intellectual property of the Provider.

9.2 The Member is granted a non-exclusive, non-transferable, personal licence to use the Provider’s materials solely for the purpose of developing their own business during the term of their Membership.

9.3 The Member shall not copy, distribute, reproduce, sell, share, or make available any of the Provider’s materials to any third party, whether for commercial or non-commercial purposes, without the Provider’s prior written consent.

9.4 Upon termination of this Agreement, the Member’s licence to use the Provider’s materials ceases immediately. The Member must delete or destroy any copies of the Provider’s materials in their possession.

9.5 The Member retains full ownership of their own business ideas, strategies, and content developed during their Membership.

10. System Access & Acceptable Use

10.1 Access to the business system is provided for the Member’s own business use only. The Member shall not share login credentials, grant access to third parties, or use the system for any purpose other than operating their own business.

10.2 The Member agrees not to reverse-engineer, copy, or replicate the system, automations, workflows, or any component of the Provider’s technology for the purpose of reselling, redistributing, or creating a competing product or service.

10.3 The Provider may suspend or restrict access to the system at any time for maintenance, security, or if the Member is in breach of this Agreement. The Provider will use reasonable efforts to provide advance notice of planned downtime.

10.4 Upon termination of this Agreement, the Member’s access to the system and portal will be revoked. The Member is responsible for exporting or backing up their own data before termination. The Provider is not obligated to retain or provide access to the Member’s data after termination.

11. Limitation of Liability & Disclaimer

11.1 The Provider offers education, training, systems, and business guidance. The Provider does not guarantee any specific results, income, or business outcomes. Results depend entirely on the Member’s own implementation, effort, and circumstances.

11.2 The Provider shall not be liable for any indirect, consequential, special, or incidental losses, including but not limited to loss of profit, loss of revenue, loss of data, or loss of business opportunity, howsoever arising.

11.3 The Provider’s total aggregate liability under or in connection with this Agreement shall not exceed the total fees paid by the Member in the 12 months preceding the event giving rise to the claim.

11.4 Nothing in this Agreement excludes or limits the Provider’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

12. Data Protection & Privacy

12.1 The Provider will collect, store, and process the Member’s personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

12.2 The Member’s personal data will be used for the purposes of delivering the Membership services, processing payments, communicating about the Programme, and for internal administration.

12.3 The Provider will not sell or share the Member’s personal data with third parties except where necessary to deliver the services (e.g., payment processing via Stripe) or where required by law.

12.4 The Member has the right to access, correct, or request deletion of their personal data by contacting the Provider in writing.

13. Media, Recordings & Promotion

13.1 Live training sessions and consulting calls are recorded by the Provider for the purpose of uploading to the Member portal. By participating, the Member consents to being recorded.

13.2 The Member consents to being photographed, filmed, and recorded (audio and video) during live sessions, in-person events, and any other Programme activities.

13.3 The Provider may use such recordings, photographs, and media for promotional, marketing, educational, and testimonial purposes, including but not limited to social media, website content, advertising, and sales materials.

13.4 The Member may opt out of appearing in published promotional content by providing written notice to the Provider at least 48 hours before the session. This does not affect the Provider’s right to record sessions for portal delivery.

14. Non-Solicitation

14.1 During the term of this Agreement and for a period of 12 months after termination, the Member shall not directly or indirectly solicit, recruit, or attempt to recruit any employee, contractor, or team member of the Provider.

14.2 During the term and for 6 months after termination, the Member shall not directly solicit other Members of the Programme for the purpose of offering a competing service or enticing them away from the Programme.

15. Force Majeure

15.1 Neither party shall be liable for any failure or delay in performing their obligations under this Agreement caused by events beyond their reasonable control, including but not limited to natural disasters, pandemics, government restrictions, power failures, internet outages, or industrial action.

15.2 If a force majeure event continues for more than 60 consecutive days, either party may terminate this Agreement by giving written notice. In such circumstances, the Member will receive a pro-rata refund of any fees paid in advance for undelivered services.

16. Complaints & Dispute Resolution

16.1 If the Member has a complaint, they should contact the Provider in writing in the first instance. The Provider will acknowledge the complaint within 5 working days and aim to resolve it within 14 working days.

16.2 If the dispute cannot be resolved informally, both parties agree to attempt mediation before commencing legal proceedings. The costs of mediation shall be shared equally.

16.3 This Agreement is governed by and construed in accordance with the laws of England & Wales. The courts of England & Wales shall have exclusive jurisdiction over any disputes arising out of or in connection with this Agreement.

17. General Provisions

17.1 This Agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements relating to the subject matter.

17.2 Membership is personal to the Member and may not be sold, transferred, assigned, or shared with any other individual or entity without the Provider’s prior written consent.

17.3 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17.4 The Provider’s failure to enforce any right or provision under this Agreement shall not constitute a waiver of that right or provision.

17.5 The Provider reserves the right to amend these Terms & Conditions. Material changes will be communicated to the Member in writing at least 30 days before taking effect. Continued membership after the effective date constitutes acceptance of the amended terms.

17.6 Notices under this Agreement should be sent by email or in writing to the addresses provided by each party at the time of signing.

Schedule 1. Membership Package Comparison

The table below sets out the services and features included in each access level. All entitlements are as at the Effective Date of this Agreement.

Service / Feature System Only Foundation Control Inner Circle
Business system access
Training portal & video library
Weekly live training (Thu)
Automation frameworks & templates
Process templates & SOPs
Client journey mapping tools
Online portal support
Weekly 1.5-hr consulting call
Real-time problem-solving
Consulting call recordings
Lead gen & sales frameworks
Packaging & pricing guidance
Community group access
Monthly in-person mastermind
Face-to-face strategy sessions
Small-group implementation
Services not marked with a tick (✓) under the Member’s chosen Package or access level are not included and cannot be accessed without upgrading. The Provider is under no obligation to provide services outside the scope of what the Member is paying for.

Contact

For any queries relating to this Agreement, please contact us using the details below.